Master High-Stakes Conversations — Without Ever Putting Your Reputation or Relationships at Risk
Whether you're in healthcare, sales, support, or leadership — success depends on your ability to lead powerful, emotionally intelligent conversations. O.P.O.S.S.U.M.™ is your AI-powered conversation simulator that helps teams practice, refine, and master communication in a safe, judgment-free environment.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
🎯 Trusted by sales leaders, support teams, and healthcare professionals
We serve professionals in any industry where conversations drive success — including:
🏥Healthcare
Delivering sensitive news, family conversations, trauma coordination
🧑💼Sales
Handling objections, closing deals, navigating tough buyers
🎧 Support
Escalated calls, angry customers, empathy training
🧠 Leaders
Layoffs, conversations, team conflict, and crisis response
If the conversation is high-stakes, we help you prepare for it.
O.P.O.S.S.U.M.™ is built for real-world readiness — not awkward roleplay.
Using advanced Hueman Simulants™, our AI agents are trained to:
✅ Respond emotionally — just like real humans
✅ Deliver instant feedback on tone, empathy, clarity & leadership
✅ Track improvement over time with performance analytics
✅ Allow unlimited practice, 24/7
The result? More confident teams. Better communication. Less risk.
Conversations make or break outcomes.
A mishandled objection can cost a sale.
A missed cue in healthcare can hurt a family’s trust.
An unclear message in a crisis can spiral out of control.
Traditional training doesn't cut it anymore.
People need realistic practice with real-time feedback — without risking real-world consequences.
That’s what O.P.O.S.S.U.M.™ was built to solve.
Choose or Customize
Select a pre-built scenario or design your own — from healthcare crisis conversations to sales objections, leadership challenges, or customer escalations.
Simulate the Conversation
Engage in a live, AI-powered dialogue with a Hueman Simulant™ trained to react emotionally, challenge your responses, and feel just like a real conversation.
Get Real-Time Feedback
Immediately receive analysis on your performance — tone, empathy, word choice, clarity, and confidence. No guessing. No awkward feedback sessions.
Refine and Repeat
Practice as often as you want, adjust your approach, and track your improvement over time. Your growth is measurable, scalable, and repeatable.
Elevate Performance
Watch your confidence and communication skills skyrocket — so when the real conversation happens, you're ready to lead it, not just survive it.
Real-World Case Studys:
Problem: Remote staff struggled with emotionally heavy end-of-life conversations and felt unequipped to handle grieving family members. Training was inconsistent and relied heavily on shadowing or scripts.
Solution: We implemented custom AI voice simulations that recreated real hospice intake calls, including family resistance, denial, and emotional breakdowns. Nurses could practice with varied emotional tones and receive feedback on empathy, active listening, and clarity.
Results:
- 48% reduction in family complaints
- 32% increase in nurse confidence (pre/post assessment)
- Standardized training for 5 regional locations in 60 days
“Our nurses finally feel confident and prepared — not just technically, but emotionally. We’ve never had training like this.”
— Director of Nursing
Problem: Account executives struggled to close deals due to nerves, poor objection handling, and inconsistent messaging under pressure.
Solution: We customized roleplay scenarios involving CISO objections, pricing pushback, and technical clarity challenges. Reps practiced with AI simulants simulating real buyer resistance and got feedback on pitch structure, tone, and persuasive communication.
Results:
- 23% increase in closing rate
- 41% faster ramp-up time for new reps
- Reduction in “lost deals due to miscommunication” by 37%
“The AI simulant pushed harder than most of our prospects — and that made us better. It’s now part of our onboarding.”
— Sales Enablement Lead
Problem: Middle managers were struggling with difficult conversations during a major reorganization — including layoffs, team restructuring, and morale issues. Leadership feared inconsistent messaging and emotional mishandling.
Solution: We created custom AI scenarios that walked managers through tough conversations: layoff announcements, internal conflict mediation, and motivating stressed teams. Each session included performance feedback and emotional intelligence scoring.
Results:
- 91% of managers said they felt “more prepared”
- HR reported a 60% drop in escalation events post-training
- Feedback scores from direct reports rose company-wide
“This helped our leaders lead with humanity. Every company going through change should use this.”
— VP of People & Culture
Ready to See It in Action?
Watch a quick demo and discover how AI-powered simulation can help your team perform better when it matters most.
Questions? Contact Us: media@opossumtraining.com
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
How does it work?
1️⃣ Simulate – Engage in AI-driven, industry-specific training scenarios.
2️⃣ Analyze – Get real-time performance insights & AI-powered coaching.
3️⃣ Optimize – Improve decision-making, objection handling, and customer interactions.
Who is OPOSSUM for?
We serve any industry where conversations drive success. Including:
🔹 Sales & Customer Support – Train for objections, negotiations, and closing high-value deals.
🔹 Corporate Leaders & Executives – Improve leadership communication & decision-making.
🔹 Healthcare & Crisis Teams – Prepare for critical, high-pressure conversations.
Do you require upfront payment?
That depends. We offer Enterprise licenses or pay-as-you-train models to fit your business needs. Learn about our flexible payment options and tailored financial plans for your convenience.
💰 Pricing Options:
✔ Enterprise License – Unlimited Training & AI Analytics
✔ Pay-as-You-Train - Varied Pricing Per AI Training Call
✔ Custom Training Solutions Available
📌 First 5 Calls Are Free – Experience the Impact Today! *
*First 5 calls for Enterprise and Custom clients only. Bulk pricing available for PATY.
Do you work with local and international clients?
Explore our global reach as we partner with local and international clients to drive success. Watch the demo and see how OPOSSUM can reduce training time, increase confidence, and improve outcomes across industries.
Navigate High-Stakes Talks with AI Training
AI-powered training platform that helps teams improve performance, reduce training time, and increase success rates in real-world scenarios.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.