The “Flight Simulator” for Real-World Conversations
If Pilots & Astronauts Train in Simulators… Why Doesn’t Your Team?
O.P.O.S.S.U.M.™ is the simulation engine trusted by high-stakes industries to master critical conversations — without the risk of real-world failure, missed revenue, or reputational damage.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
🎯 Trusted by Forward-Thinking Organizations
In High-Stakes, Outcome-Driven Industries
The Way Your Team Speaks Determines What Happens Next.
Deals fall apart. Patients lose trust. Customers churn. Teams disengage.
Most of it comes down to a single poorly handled conversation.
O.P.O.S.S.U.M.™ gives your people a way to train before the stakes are real.
O.P.O.S.S.U.M.™ (Organizational Performance Optimization Simulator & Staff Upskill Manager) is an AI-powered simulation system that gives your team the practice they need to master emotionally intense, high-consequence conversations — without the risks of real-world failure.
Our Hueman Simulants™ engage your team in fully realistic roleplays, tailored to your org’s most critical conversations.
✅ Real-feel, voice-based simulations
✅ Custom scenarios matched to your team’s toughest conversations
✅ Receive near-time feedback & performance scoring
✅ No extra facilitators, coaches, or scheduling overhead
✅ Live dashboard + reporting for leadership visibility
It’s like a flight simulator — but for mission-critical conversations.
Train for the Conversations That Can’t Afford Mistakes.
O.P.O.S.S.U.M.™ is the AI simulation platform that gives your team real-feel practice across conversations that define performance, trust, and outcomes.
Industries We Serve:
💼 Sales
🎧 Support
🧠 Leadership
🩺 Healthcare
🚨 Crisis Response
Most organizations rely on inconsistent, outdated roleplay.
But in the real world, you don’t get a do-over.
That’s why the most forward-thinking organizations are investing in AI-powered simulation — to help their teams practice before the pressure hits.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
Built for Sales Calls, Crisis Response, Donor Request, Leadership Feedback — your call.
Whether you’re speaking to grieving families, guiding clinical decisions, or managing diverse internal teams — O.P.O.S.S.U.M.™ helps your people practice before the pressure hits.
If conversations drive your results, this platform was built for you.
✅ Sales Teams
Close more deals. Handle objections. Practice high-stakes discovery and demos.
✅ Customer Support & Retention
De-escalate tough calls. Save relationships. Protect your brand.
✅ Leadership & HR
Deliver hard feedback. Coach with clarity. Manage through emotional complexity.
✅ Healthcare & Deathcare
Navigate grief-informed conversations, donor communication, and family crises with empathy.
✅ Simulation Centers & Training Teams
Bring your scenarios to life. Scale training without scaling headcount.
✅ Crisis Communication Orgs
Train teams to stay calm, clear, and credible in moments of public or internal crisis.
Case Studies:
Click to Read More
Problem: Remote staff struggled with emotionally heavy end-of-life conversations and felt unequipped to handle grieving family members. Training was inconsistent and relied heavily on shadowing or scripts.
Solution: We implemented custom AI voice simulations that recreated real hospice intake calls, including family resistance, denial, and emotional breakdowns. Nurses could practice with varied emotional tones and receive feedback on empathy, active listening, and clarity.
Results:
- 48% reduction in family complaints
- 32% increase in nurse confidence (pre/post assessment)
- Standardized training for 5 regional locations in 60 days
“Our nurses finally feel confident and prepared — not just technically, but emotionally. We’ve never had training like this.”
— Director of Nursing
Problem: Account executives struggled to close deals due to nerves, poor objection handling, and inconsistent messaging under pressure.
Solution: We customized roleplay scenarios involving objections, pricing pushback, and clarity challenges. Reps practiced with AI simulants simulating real buyer resistance and got feedback on pitch structure, tone, and persuasive communication.
Results:
- 23% increase in closing rate
- 41% faster ramp-up time for new reps
- Reduction in “lost deals due to miscommunication” by 37%
“The AI simulant pushed harder than most of our prospects — and that made us better. It’s now part of our onboarding.”
— Sales Enablement Lead
Problem: Middle managers were struggling with difficult conversations during a major reorganization — including layoffs, team restructuring, and morale issues. Leadership feared inconsistent messaging and emotional mishandling.
Solution: We created custom AI scenarios that walked managers through tough conversations: layoff announcements, internal conflict mediation, and motivating stressed teams. Each session included performance feedback and emotional intelligence scoring.
Results:
- 91% of managers said they felt “more prepared”
- HR reported a 60% drop in escalation events post-training
- Feedback scores from direct reports rose company-wide
“This helped our leaders lead with humanity. Every company going through change should use this.”
— VP of People & Culture
Flexible Training Packages for High-Stakes Teams
O.P.O.S.S.U.M.™ is offered as a fully managed annual solution — with scalable options based on your team size, training volume, and support needs. Whether you’re running national sales teams, preparing donor coordinators, or training crisis response leaders — O.P.O.S.S.U.M.™ offers simulation at scale.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
PILOT PROGRAM
(PILOT PROGRAM/ PROOF-OF-CONCEPT)
$2,583
CORE TRAINING TIER
(REGIONAL TEAMS / MID-SIZE ORGS)
$4,875
ENTERPRISE STACK
(LARGE OR MULTI-SITE ORGANIZATIONS)
$8,166
Monthly breakdowns available for internal budgeting but billed annually unless otherwise approved.
PILOT PROGRAM
(PILOT PROGRAM/ PROOF-OF-CONCEPT)
$31,000
💼 PILOT PROGRAM – $31,000/year
($2,583/month for budgeting)
Best for: Proof-of-concept, internal programs, or small teams Setup & Deployment: $15,000 (Includes 6 custom simulations)
Simulation Infrastructure: $10,000 (1,000 simulation events) Strategic Support: $6,000 (2 hours/month)
Add-ons & Customization:
Extra support time: $175/hour
More simulations: Scalable in 500-call increments
Extra scenarios: $750 each after initial bundle
White label & custom dashboard options available
All plans include:
Hueman Simulant™ AI voice agents
Custom scenario scripting
Dashboard + real-time performance scoring
Annual auto-renewal with 3-month advance notice
CORE TRAINING TIER
(REGIONAL TEAMS / MID-SIZE ORGS)
$58,500
💼 CORE TRAINING TIER – $58,500/year
($4,875/month for budgeting)
Best for: Mid-sized teams, regional orgs, and department rollouts
Setup & Deployment: $30,000 (Includes 12 custom simulations)
Simulation Infrastructure: $18,000 (2,500 simulation events) Strategic Support: $10,500 (3 hours/month)
Add-ons & Customization:
Extra support time: $175/hour
More simulations: Scalable in 500-call increments
Extra scenarios: $750 each after initial bundle
White label & custom dashboard options available
All plans include:
Hueman Simulant™ AI voice agents
Custom scenario scripting
Dashboard + real-time performance scoring
Annual auto-renewal with 3-month advance notice
ENTERPRISE STACK
(LARGE OR MULTI-SITE ORGANIZATIONS)
$98,000
💼 ENTERPRISE SIMULATION STACK – $98,000/year
($8,166/month for budgeting)
Best for: Multi-site, large teams, or system-wide implementation
Setup & Deployment: $50,000 (Includes 20 custom simulations)
Simulation Infrastructure: $30,000 (5,000 simulation events) Strategic Support: $18,000 (5 hours/month)
Add-ons & Customization:
Extra support time: $175/hour
More simulations: Scalable in 500-SE increments
Extra scenarios: $750 each after initial bundle
White label & custom dashboard options available
All plans include:
Hueman Simulant™ AI voice agents
Custom scenario scripting
Dashboard + real-time performance scoring
Annual auto-renewal with 3-month advance notice
Monthly breakdowns available for internal budgeting but billed annually unless otherwise approved. PRICES SUBJECT TO CHANGE.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
How does O.P.O.S.S.U.M.™ actually work?
O.P.O.S.S.U.M.™ uses AI voice agents (Hueman Simulants™) to simulate real-life, emotionally complex conversations. Your team interacts with these simulations by phone or computer — just like they would with a real person — and receives real-time feedback, scoring, and tracking via a private dashboard.
What kinds of scenarios can we train for?
You can train your team on any emotionally or operationally critical conversation. Common use cases include:
- Donor authorization calls
- Cultural/interpretation communication
- End-of-year competency assessments
- Internal leadership or crisis response scenarios
- Negotiating pricing under pressure
- Cold outreach with no interest shown
- Responding to a viral negative incident
We work with you to script up to 20 custom scenarios specific to your environment.
How long does it take to implement?
Most organizations are fully launched within 2–4 weeks after kickoff. That includes onboarding, scenario scripting, and voice agent deployment. Everything is designed to run alongside your current training systems — without disrupting operations.
What kind of support do we get?
Each plan includes dedicated monthly strategic support time (2–5 hours/month depending on tier). You’ll have access to analytics reviews, scenario tuning, data walkthroughs, and troubleshooting. Additional support is available à la carte at $175/hour.
One Conversation Can Change Everything.
Now is the time to schedule demos, secure internal buy-in, and build O.P.O.S.S.U.M.™ into your upcoming training roadmap. We’ll help you map out a launch plan, select your ideal simulation tier, and provide a board-ready proposal package.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.
One Conversation Can Change Everything.
Now is the time to schedule demos, secure internal buy-in, and build O.P.O.S.S.U.M.™ into your upcoming training roadmap. We’ll help you map out a launch plan, select your ideal simulation tier, and provide a board-ready proposal package.
🎥 Watch the O.P.O.S.S.U.M.™ Demo
See how AI-powered Hueman Simulants™ are helping healthcare, sales, and leadership teams master high-stakes conversations with confidence — without the risks of real-world failure.