O.P.O.S.S.U.M. — Organ Donation Training
For Organ Procurement Organizations

Transform Donor Authorization Training

Prepare your coordinators for emotionally complex, high-stakes conversations with authentic AI personas designed specifically for organ donation.

Request Executive Briefing

Trusted by leading OPOs:

LifeGift AOPO Members
Healthcare Training

The Training Challenge OPOs Face

Organ donation authorization requires navigating grief, complex medical information, and time-sensitive decisions

Limited Practice

Coordinators can't practice sensitive conversations without real families

High Stakes

Every conversation impacts potential life-saving donations

Turnover Impact

New coordinators need rapid training without risking outcomes

Coaching Constraints

Trainers can't be present for every authorization call

The O.P.O.S.S.U.M. Solution

AI-Powered Simulation for Organ Donation

Realistic, trauma-informed AI personas that help coordinators practice authorization conversations in a safe environment

18+ Prepackaged Personas
  • Grieving spouses and family members
  • Resistant or angry next-of-kin
  • Religious objections
  • Hospital blame scenarios
  • Denial and grief responses
Phone-Based Training
  • Call in anytime, 24/7 access
  • No software to learn
  • Practice from anywhere
  • Realistic phone environment
  • Immediate feedback available
Complete Analytics
  • Call recordings & transcripts
  • Performance metrics
  • Coaching integration
  • Progress tracking
  • Team dashboards

Realistic Training Scenarios

Practice with AI personas that respond authentically to your approach

Basic Scenario
Grieving but Cooperative Family

Practice with a grieving wife who is hesitant but open to learning about donation. Build confidence in pacing, empathy, and clear explanation.

  • Emotional response patterns
  • Question handling
  • Authorization process practice
Advanced Scenario
Family with Religious Objections

Handle complex religious concerns from a Jehovah's Witness next-of-kin. Practice respectful responses while understanding donation boundaries.

  • Cultural sensitivity
  • Respectful declination
  • Documentation practice
Expert Scenario
Angry Family Blaming Hospital

Navigate intense emotions with a daughter who blames the hospital for her mother's death. Separate OPO from hospital care concerns.

  • De-escalation techniques
  • Role clarification
  • Maintaining compassion
UDRAI Scenario
Donor Risk Assessment Interview

Complete comprehensive UDRAI simulations with medically complex and emotionally difficult donor histories including sensitive topics.

  • Sensitive question delivery
  • Complete interview flow
  • Risk factor identification
Success Story

LifeGift Beta Results

Texas's largest OPO transforms coordinator training with O.P.O.S.S.U.M.

18
Customized Scenarios Built
70%
Accurately reflects real world donor conversations
80%
Helped identify areas to improve communication skills
100%
Aligns with the coaching and training structure
"The heart of donation remains human. Tools like this just make our people stronger. This technology has transformed how we prepare coordinators for the most meaningful conversations of their careers."
LifeGift
Organ Procurement Organization of Southeast, North, and West Texas

Built Specifically for OPOs

Training Dashboard

UDRAI Content Integration

Complete Uniform Donor Risk Assessment Interview scenarios with medically complex histories

Trauma-Informed Personas

AI responses grounded in grief counseling principles and real family experiences

Coaching Integration

Recorded calls for review during coaching sessions with targeted feedback

Continuous Improvement

Scenarios evolve based on your team's feedback and real-world learnings

Ready to Transform Your OPO's Training?

Join LifeGift and other leading OPOs using O.P.O.S.S.U.M. to prepare coordinators for life-saving conversations.

Request Executive Briefing